Financial clarity starts with the right questions

We built sharpwavehub because spreadsheets kept failing us. After spending years watching businesses struggle with fragmented financial data, we knew there had to be a better approach.

Our team came from different backgrounds—some from traditional finance, others from software development. But we all shared the same frustration with tools that made simple tasks complicated.

So we started building something different in late 2023. Not revolutionary software that promises to solve everything. Just practical tools that help Malaysian businesses understand their numbers without needing an accounting degree.

Modern financial workspace with analysis tools

What guides our work

These aren't corporate mantras printed on posters. They're the principles we actually use when making decisions.

Transparent pricing

No hidden fees or surprise charges. You see exactly what you're paying for before committing. We believe trust starts with honesty about costs.

Real support from people who know the software

When you contact us, you talk to someone who actually uses our tools daily. We don't outsource support because technical problems need technical answers. Our team responds within business hours, and we follow up until issues are resolved. Sometimes that means admitting when our software isn't the right fit for your needs.

Regular updates based on feedback

We release improvements every quarter based on what users tell us they need. Not every suggestion makes it into the software, but we review each one.

Malaysian market focus

Our tools account for SST, EPF calculations, and local reporting requirements. We understand the specific challenges businesses face here because we operate in the same environment.

Data security you can verify

Your financial information stays encrypted and backed up daily. We provide detailed documentation about our security practices so you can make informed decisions.

How we actually work

Most financial software tries to do everything. We focused on doing a few things well—cash flow tracking, expense categorization, and basic forecasting.

Our development process is straightforward. Users tell us what's not working. We prioritize based on how many people report the same issue. Then we build, test with actual businesses, and release updates.

We made mistakes along the way. Our first version had too many features that nobody used. We learned to ask better questions and listen more carefully.

By mid-2024, we had 40 businesses using our tools regularly. Now we're working with over 120 companies across Johor, Kuala Lumpur, and Penang. Each one helped us understand what works and what doesn't.

People behind the platform

Small team, focused on building software that solves actual problems.

Farah Nasruddin

Product Development Lead

Spent eight years in corporate finance before switching to software. Now she manages feature planning and user testing. When businesses report problems, Farah figures out whether it's a training issue or something we need to fix in the code.

Dewi Chandra

Customer Success Manager

Handles onboarding and ongoing support for new users. She wrote most of our documentation because she got tired of answering the same questions repeatedly. Dewi also runs monthly training sessions for businesses that want hands-on guidance.

Where we're headed in 2025

We're not chasing rapid expansion. Instead, we're focusing on three specific improvements users keep requesting.

First, better integration with local banks. Right now, transaction imports work but require manual formatting. We're building direct connections with Maybank and CIMB starting in June 2025.

Second, multi-currency support for businesses dealing with Singapore or international clients. This launches in August 2025 after testing with companies that already handle cross-border transactions.

Third, enhanced reporting for businesses preparing for audits. We're adding templates that match common audit requirements, scheduled for October 2025.

Each improvement gets tested with existing users before general release. We'd rather delay features than ship something that causes more problems than it solves.

Financial planning and strategy workspace